Are your hospital facility services really effective?

Who is responsible when an incident occurs?
With many contractors and departments involved, responsibilities easily overlap. Technical incidents in a hospital can create far more serious risks than in an ordinary building.

Are costs under control?
Operating costs keep rising, but it is hard to tell which expenses are truly necessary and which are wasteful. It is hard to know which equipment is deteriorating, which incidents keep recurring and what the real costs are.

Is service quality consistent?
Cleaning, HVAC, water, power, security, waste treatment… must run continuously 24/7. There are concerns that maintenance is only a formality and problems are fixed only after something breaks.
DAS solutions
One point of contact for facility services
Avoid blurred responsibility when incidents occur and optimize costs. DAS recommends consolidating all facility services under one point of contact: security, cleaning, technical maintenance, pest control, wastewater management, landscaping… One IFM contact → integrated services → standardized processes → data-driven management → KPI measurement → continuous improvement.
Standardized processes, real-world evaluation
Digital IFM & Performance Management: CMMS/CAFM/Helpdesk and dashboards track equipment condition, work orders, response time, resolution time, maintenance completion rate, recurring incidents, energy consumption, operating costs and contractor SLAs/KPIs.
Value for the hospital
Not just keeping equipment running, but ensuring facility systems are always ready to support medical care.
Safe → fewer incidents affecting patients
Continuous → 24/7 operations
Reliable → prevention instead of waiting for failures
Transparent → managed by data and KPIs
Optimized → controlled costs and energy
Sustainable → optimized asset life cycle
Customers who have used DAS services effectively
Hanoi Lung Hospital
(44 Thanh Nhan Street, Bach Mai, Hanoi)
Customer needs
Operating 24/7 with heavy foot traffic and frequent emergencies, the hospital needs security that goes beyond “guarding the gate” – it must control risks and protect people, assets and medical operations.
Services proposed by DAS
- 24/7 on-site security with a safety and security plan for handling emergencies at the hospital
- Security camera system and manned guarding
Customer satisfaction
After more than 10 years working with Dai An – DAS, the hospital’s safety and security are assured. Disorder at the hospital gate no longer occurs, and our medical staff can focus on treating patients. DAS gave us a premium safety solution combining manned guarding with high-tech security equipment – AI cameras, alarm sensors – and a rapid response team for emergencies.
Mr. Nguyen Thanh Phuong
(CEO, Kangaroo Group)
Customer needs
Reduce the time and resources spent managing many facility services handled by different vendors.
Services proposed by DAS
- Bundled security, cleaning, reception and landscaping through a single point of contact
Customer satisfaction
Since switching to Dai An’s bundled services, we have saved significant time, resources and operating costs. Consolidating security, cleaning, reception, landscaping… under one point of contact has made management much simpler, while quality remains consistently high.
Frequently asked questions
What is the integrated facility management (IFM) model for hospitals?
IFM (Integrated Facilities Management) consolidates all facility services such as security, cleaning, technical maintenance, pest control, wastewater management and landscaping under one point of contact. The hospital works with a single accountable provider, with standardized processes measured by KPIs.
How does the hospital monitor service quality?
DAS uses CMMS/CAFM/Helpdesk and dashboards to track work orders, response time, resolution time, maintenance completion rate, recurring incidents, energy consumption and operating costs, enabling transparent, data-driven management.
How can I get a consultation and a quote?
Please call our hotline 0866 962 068 or leave your details on our Contact page. A DAS consultant will survey your actual needs and send you a tailored proposal and quotation.








